Frequently Asked Questions

  • Our supplements are of clinical therapeutic dosage and manufactured as pharmaceutical grade quality ingredients. Most supplements found online contain emulsifiers, sweeteners and fillers which disrupt the gut microbiome.

  • As of April 2019, the Australian Government has removed Naturopathic Medicine from the private health rebate scheme.

  • Keeping the naturopath scripts exclusive to the Empyreal Clinic, Claremont Chemist, and Alkimos Naturopath Clinic, will prevent any confusions that can occur in dispensing through other pharmacies and establishments.

  • We do not offer a refund for change of mind for any services and products - this includes herbal tinctures, teas, herbal creams, herbal or nutritional supplements.

  • Sometimes there are detox symptoms which get worse before it becomes better. However, if reactions are of a major sensitivity or allergy, notify immediately.